Archives

  • How can I reach the support team?

    Posted on: May 23rd, 2014 by bsuper

    We make it easy for our customer to reach our support team in any way they feel comfortable. You can; Call us on 1300 736 600 email us at support@CompleteCloud.com.au chat with our team using live chat login into our support centre...  More

    FAQ Categories: Website Support. | Comments Off on How can I reach the support team?

  • What makes complete cloud different?(Website & Ecomm only)

    Posted on: May 23rd, 2014 by bsuper

    At Complete Cloud our focus is making your life easier. Our support and maintenance plans are designed to get you out of fire fighting issues with your website and get you back into your business. You can interact with us in any way that makes...  More

    FAQ Categories: Website Support. | Comments Off on What makes complete cloud different?(Website & Ecomm only)

  • Are there any bonuses if I pre-pay?

    Posted on: May 23rd, 2014 by bsuper

    For our customers that have support and maintenance that know they have regular support and maintenance needs, they can receive bonus support hours by pre-paying for 6 or 12 months of support. If you pre-pay for 6 months of support you receive...  More

    FAQ Categories: Website Support. | Comments Off on Are there any bonuses if I pre-pay?

  • Is there a minimum contract length?

    Posted on: May 23rd, 2014 by bsuper

    The minimum term for our support and maintenance is 3 months. Support is payable monthly in advance. No lock in period or long term contracts, 30 day notice period

    FAQ Categories: Website Support. | Comments Off on Is there a minimum contract length?