Archives

  • What support options are available?

    Posted on: May 23rd, 2014 by bsuper

    Pay As You Go We offer the pay-as-you-go option making it affordable even for small budget websites to take up support and maintenance plans. With pay-as-you-go plans you get professional support services without the discounts applicable for...  More

    FAQ Categories: Web Application Support. | Comments Off on What support options are available?

  • What happens when I purchase a support package?

    Posted on: May 23rd, 2014 by bsuper

    All we require from your end is your website login and details of technical issues you may be facing. You can then rest at peace while we carry out a detailed website audit, identify and troubleshoot issues and make the necessary changes and...  More

    FAQ Categories: Web Application Support. | Comments Off on What happens when I purchase a support package?

  • Do my hours expire each month if I don’t use them?

    Posted on: May 23rd, 2014 by bsuper

    The answer is No. Your support hours do not lapse at the end of a month and you can use them anytime during the life of your support term. For example if you sign up for a 6 month support , you can use your support hours anytime during the entire...  More

    FAQ Categories: Web Application Support. | Comments Off on Do my hours expire each month if I don’t use them?

  • What if I exceed my contracted hours in a month?

    Posted on: May 23rd, 2014 by bsuper

    We do not penalize you for exceeding your contract hours in a month and you can use the support hours anytime within the entire 6 or 12 month contract period. Once you pay for our web support and maintenance service, you are free to use it according...  More

    FAQ Categories: Web Application Support. | Comments Off on What if I exceed my contracted hours in a month?